You have the endpoint URL of your chatbot application.For more information, see To configure the Skill ID for a chatbot. Configured the IBM Watson service credentials.For more information, see To create a chatbot. Created the chatbot application that you want to configure to work with Microsoft Teams.In Microsoft Teams, allow interaction with custom apps, as shown in the Microsoft documentation. Before you beginĮnsure that you have completed the following tasks:
#Create a bot with appstudio zip
zip package includes the following files:ĭownload the BMC Helix Virtual Agent Microsoft Teams sample package. You can leverage the BMC Helix Virtual Agent Microsoft Teams sample package to build and test your chatbot application package for Microsoft Teams. Sample BMC Helix Virtual Agent Microsoft Teams package Other features such as group conversations and conference calls are not supported.Features that are supported by BMC Helix Virtual Agent such as localized chatbot messages and live chat are available in Microsoft Teams.End users can use Microsoft Teams only for one-to-one instant messaging.Supported and unsupported features with Microsoft Teams Meanwhile, you c an continue to Enable Microsoft Teams in a chatbot application by using Microsoft Azure Portal.
Microsoft has deprecated the Microsoft Teams App Studio from January 1, 2022, and moved its functionality to a new Developer Portal.īMC is validating the steps to integrate BMC Helix Virtual Agent with MS Teams by using the new Developer Portal.
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