
However, before you restart your device, Sonos offers a support page with a list of helpful troubleshooting tips and tricks that you can try first to see if they fix your problem.

If you ever get a “Can’t connect to Sonos” message, a soft reset is a good first step. If you’re having trouble with your Sonos Beam, the most common issue is connecting to Sonos. Once it flashes, you can release the Get in and the LED will flash green when the reset process is complete, indicating that it is ready to be configured. Keep holding the Get in until the Sonos light starts flashing orange and white. Hold it Get in while reconnecting your Sonos to power. If you’re having connection issues or the app isn’t detecting your Sonos and other troubleshooting tips aren’t working, a hard reset is usually the best thing to try.įortunately, hard resetting your Sonos, while it will wipe your device and force you to set it up again, is quick and easy, just like a soft reset. Plug your Sonos Beam back in and wait about a minute for the device to turn back on completely.
#FACTORY RESET SONOS FULL#
Wait a full 10 seconds for your speaker to fully discharge. After a soft reset, there are no permanent changes to your device, so no further configuration is required. Soft reset or reboot of Sonos Beam only takes a hair of 10 seconds. Sonos doesn’t officially recommend setting up your devices strictly, but that’s not because it’s dangerous: when you reset a Sonos product, all the information on it is erased, so you’ll have to set up your top again.

So if you want to reset another Sonos speaker, please refer to your device’s user manual. However, these specific instructions are for the Sonos Beam only.

This process is similar across all Sonos products.
